Kurt Heinrich <h3>30-Day Money Back Guarantee</h3> <p>We offer refunds and exchanges for returned items within 30 days of the shipping date. No refunds or exchanges will be awarded if the customer has exceeded the 30-day return period. Please review the guidelines below to see if your item meets the necessary requirements.</p> <h3>Unopened and New Items</h3> <p>We offer full refunds and exchanges for unopened items. If we feel that the item has been opened, a restocking fee will be charged.</p> <h3>Defective Items</h3> <p>Full refunds and exchanges will be awarded for defective items. However, this offer is voided if the items have been abused or tampered with in any way. It is upon our discretion to decide if the item is actually defective.</p> <h3>Restocking Fee</h3> <p>A restocking fee of $5.00 or 15% of the total purchase value (whichever is greater) will be charged for all opened items that are not defective.</p> <h3>Shipping Fees and Taxes</h3> <p>We will often refund the initial shipping fee paid by the customer. However, we do not refund sales tax or the return shipping fee.</p> <h3>Physically Damaged and Modified Items</h3> <p>No refunds or exchanges will be awarded for any item that has been damaged, modified, and/or tampered with in any way. Any physical damage done internally or externally to the item will void this return policy. It is upon our discretion to decide if the item has been physically damaged or modified by unnatural causes.</p> <h3>Missing Items and Components</h3> <p>A full refund or exchange will not be awarded for any item that does not include all original packaging, accessories, manuals, and any other components included with the purchase. If the item is missing any components the customer will be charged for the corresponding value of those component(s).</p> <p>Note: We have the right to refuse the return of any item upon our discretion.</p> 2009-12-14T22:48:52-05:00 returns 3675512 2009-12-14T22:48:52-05:00 400882 2009-12-14T22:48:52-05:00 <h3>30-Day Money Back Guarantee</h3> <p>We offer refunds and exchanges for returned items within 30 days of the shipping date. No refunds or exchanges will be awarded if the customer has exceeded the 30-day return period. Please review the guidelines below to see if your item meets the necessary requirements.</p> <h3>Unopened and New Items</h3> <p>We offer full refunds and exchanges for unopened items. If we feel that the item has been opened, a restocking fee will be charged.</p> <h3>Defective Items</h3> <p>Full refunds and exchanges will be awarded for defective items. However, this offer is voided if the items have been abused or tampered with in any way. It is upon our discretion to decide if the item is actually defective.</p> <h3>Restocking Fee</h3> <p>A restocking fee of $5.00 or 15% of the total purchase value (whichever is greater) will be charged for all opened items that are not defective.</p> <h3>Shipping Fees and Taxes</h3> <p>We will often refund the initial shipping fee paid by the customer. However, we do not refund sales tax or the return shipping fee.</p> <h3>Physically Damaged and Modified Items</h3> <p>No refunds or exchanges will be awarded for any item that has been damaged, modified, and/or tampered with in any way. Any physical damage done internally or externally to the item will void this return policy. It is upon our discretion to decide if the item has been physically damaged or modified by unnatural causes.</p> <h3>Missing Items and Components</h3> <p>A full refund or exchange will not be awarded for any item that does not include all original packaging, accessories, manuals, and any other components included with the purchase. If the item is missing any components the customer will be charged for the corresponding value of those component(s).</p> <p>Note: We have the right to refuse the return of any item upon our discretion.</p>